Volvo Action Service

Volvo Action Service is the Volvo Buses assistance service. It's available round the clock, 365 days a year, to anyone with a fault with their Volvo bus or coach who needs help as quickly as possible.

The driver only needs to make one single call and help is on its way. Volvo Action Service is there to assist you with everything from repair services to financial and legal assistance, interpreting and translation and transport of your driver back home.

Quick facts:
24-hour vehicle repair support
- Support for bodywork, trailers, refrigerator/heater units and tyres
- One phone call takes care of everything - in your own language
- Invoicing in your own language with itemised prices
- All Volvo owners are automatically members

Call the freephone number of the country where you are currently located:

AR            800 666 46 39
AT             0800 29 89 64
AU            1 800 086 586
BE             0800 159 45
                  00800 335 577 99
BR            800 41 61 61
BY             8 820 0321 0003****
                  8 800 1000 7788*****
CA            1-800-528-6586
CH            0800 55 11 78
                  00800 335 577 99
CL             800 64 68 15
CZ             0800 18 72 93
DE             0800 181 03 00
                   00800 335 577 99
DK             800 101 57
                   00800 335 577 99
ES             900 99 32 47
                  900 983251*
FR             0800 90 75 18
                  00800 335 577 99
FI               0800 11 32 02
GB           0800 89 88 39
                  0800 92 92 92**
GR            00800 321 23 22

* Should only be used by ES and PT customers in ES.
** Should only be used by GB and IE customers in GB. *** Should only be used by IE and GB customers in IE.

HU         06800 123 61
IT            800 87 83 56
IE           1800 55 32 07
               1800 70 92 92***
KZ          8 800 1000 7788*****
LU          0800 2560
MX          1-800-528-6586
NO          800 114 06
                00800 335 577 99
NL           0800 022 52 41
               00800 335 577 99
PE           800 533 86
PT           800 80 50 32
PL           00800 321 12 01
RU          8 800 333 7400
                8 800 100 7799*****
SE           020 79 58 27
                00800 335 577 99
TR           00800 329 13 22
UA           8 800 502 9710*****
US           1-800-528-6586
UY           000 40 55 125
ZA           0860 11 22 12

Other countries +32 9 255 67 11
(not a freephone number)
**** Can only be used on fixed phone lines, not mobile.
***** Should only used by BY, KZ, RU & UA customers in BY, KZ, RU & UA

Products & services

Volvo Action Service

Volvo Action Service