the Volvo Buses story

This is a story about a company like no other. Based in Sweden and firmly rooted in its Scandinavian heritage, this global company knows the bus and coach business inside and out, on markets around the world. With more than 80 years of experience, they have been designing and manufacturing premium products with expertise, care and vision.

Not just trying to keep up with the latest technologies but to innovate, develop and industrialise them. Hybrid technology is a perfect example – a safe, technological innovation put into the reality of its customers and their passengers. Always driven by a vision of a better world.

The company doesn't just build buses – it develops people transport infrastructure for tomorrow’s society.

As part of a strong, global industrial group, this unique company has the commitment, knowledge and capabilities to support customers, wherever they are located, throughout the service life of their bus or coach – and long into the future.

Stable and consistent, this company provides its customers with a complete business offer, tailored to their needs and designed to ensure unmatched support in the long run. Helping customers meet new challenges and realise new opportunities in an ever-changing world.

This is a company that is here to stay, to lead, to flourish. This story is about Volvo Buses.  

Stronger together.  Safety, Quality and Environmental Care permeate everything we do. We are committed to being at the forefront in these areas. Not for its own sake, but to help realise a safer, more sustainable world. And we are not alone.

Our customers choose Volvo for a reason – and it usually goes far beyond the bus itself. They identify with our values, perhaps even share them. They believe in us and we believe in them. 

Working together, we help our customers achieve their specific goals. And by doing so, we are able to achieve our own business goals. Simply put, their success is our success.

We also encourage our customers to be visionary. To expect more from us and to challenge us. Why? Our customers operate in an increasingly complex world where the whole society expects more from the transport industry. And we’re ready. Ready to learn more and ready to help our customers get there.
Creating value with every contact. At Volvo, we keep our promises and prove our leadership with every point of contact. We are determined to continuously learn more about the needs and expectations of our customers, their drivers, passengers and other stakeholders. For us, this is a continuous effort, always working to further improve, and take lifecycle productivity to new heights.

Customers and customers-to-be can rely on Volvo Buses for much more than a premium bus or coach. In fact, the purchasing of a vehicle is just the beginning of our journey together. Volvo customers can look forward to a complete solution or offer, tailored to their reality.

The offer includes the right bus or coach, the right combination of leading support services, and – our commitment and expertise throughout the lifetime of the bus and beyond. 

Rewarding long-term relationships. What does all this mean for Volvo customers? An optimised ownership experience and improved bottom line. A stronger, more attractive and more competitive position as they strive to meet the present and future demands of their customers, such as public authorities or politicians.

Our benefit from this is obvious. As a reliable, proven business partner who delivers over and over again to our customers, we are more likely to sell more buses, more support services and more Genuine Volvo Parts. Our gain comes from our customers’ achievements.

Yes, our customers’ success is our success, and at the end of the day this means that more and more passengers will be able to enjoy reaching their destinations together, from A to Anywhere, in a Volvo bus or coach – and contribute to a better and more sustainable world. We are at the forefront, leading the way forward.

Volvo Buses. Driving quality of life.