The official inauguration of the new headquarters took place on August 22nd 2018 in the presence of Volvo Group President and CEO, Martin Lundstedt, President and CEO of Volvo Group Australia, Peter Voorhoeve and Volvo Bus Asia Pacific Vice President, David Mead. More than 200 guests and dignitaries including Queensland Premier, Annastacia Palaszczuk attended the event.
The new site will be home to over 300 VGA and dealership staff in a new layout designed to inspire innovative thinking and strengthen the collaboration between the Volvo Group brands. In addition, the site will also feature a café which is open to all visitors. The new site will also be home to Volvo’s Brisbane South dealership, relocated from Westgate Street. The state-of-the-art dealership will feature forty service bays, including six dedicated 100% to bus, and is based on an even larger landscape site to accommodate more vehicles.
Lauren Downs, General Manager Volvo Bus Australia, explained that Volvo Bus is part of the Volvo Group and draws on the strength of the Group including the extensive dealer network, while retaining full autonomy for supporting our bus customers unique business needs.
“Bus operations are very different to trucks. The Volvo Bus Australia team is the largest dedicated bus team in the industry and will remain located in strategic locations across the country to best meet the needs of our customers,” said Downs.
New Toowoomba Customer Service Centre
In addition to the relocation and expansion of the Brisbane South dealership, Volvo is also pleased to announce the strengthening of its customer service network in Queensland with the appointment of Western Truck Group as its parts and service dealer in the strategic transport hub of Toowoomba.
President and CEO of Volvo Group Australia, Peter Voorhoeve, welcomed the appointment of Western Truck Group and the strengthened presence it will provide to the Group’s extensive regional network.
“Our mantra is service, service, service. This appointment will see Western Truck Group join us in providing the exceptional service that Volvo Group Australia customers know they can always expect,” Mr Voorhoeve said.
Michael Blundell, National Service Manager – Volvo Bus Australia said the new dealer is set up and enthusiastic to provide parts and service support to all Volvo bus customers in the area, and is supported by the specialised Volvo Bus Australia technical team in Queensland.
“All technicians are undergoing specific Volvo Bus training, with technicians assigned and trained as Volvo Bus Key Technicians at Western Truck Group to ensure the best possible service and support for our bus customers in the Toowoomba area.
Below you will find location details of the new HQ and dealerships.
Volvo Group Australia Headquarters:
41 Bivouac Place, Wacol QLD 4076
VCV Brisbane South Dealership:
41 Bivouac Place, Wacol QLD 4076
Western Truck Group Dealership:
373-391 Anzac Ave, Harristown QLD 4350
(ENDS)
For further information, please contact:
Darian Conradie, Sales and Marketing Coordinator
Phone: +61 (2) 8713 8246