Ensuring parts availability

Parts Supply Contracts ensure the availability of Genuine Volvo Parts and right-sizing of the spare parts stock. This means that downtime can be kept to a minimum and workshop efficiency is improved. The Parts Supply service is available regardless of whether the operator has a complete workshop or relies on the Volvo Buses service network.

Global presence to ensure availability

Choosing Volvo Genuine Parts guarantees quality-assured, safe and premium products tailored to optimise the performance of your bus or coach. If parts need to be changed Volvo can provide you with the tools to easily identify the faulty part, find the new replacement and order it. You will also benefit from Volvo’s widespread logistics and warehouse network, which guarantees availability and short lead times.

Optimised inventory and cost control

Optimising your inventory with the right spare parts is a great way of controlling your costs. Volvo can offer delivery of required parts in the correct quantity, at the right time to your warehouse. This Logistic Partner Agreement also includes performance follow-up and automatic refill. Among the advantages is high availability, healthy stock and improved turnover rate. In addition, Volvo’s Parts Supply Contracts help you keep control of your costs.

Workshop flow

In addition to increased availability of spare parts you will also benefit from increased workshop efficiency. By eliminating waiting time you will free workshop space and improve workflow while at the same time maximising vehicle uptime.

Services included

  • Parts Supply Contracts
  • Logistic Partner Agreement
  • Volvo Genuine Parts
  • IMPACT (spare part information)
  • TechTool (fault tracing)
  • Parts Online (ordering)
  • Global Network for Logistics and Warehousing

More Services



Ensured uptime

A Service Contract gives you substantial reinforcement of uptime and availability at a specified monthly rate. Available at three levels.

Service Contracts
Driver Training


The driver is your ambassador

A programme that identifies any need for improvement and provides practical training for bus and coach drivers.

Driver Training


Driving skills boost productivity

Driver behaviour is a key to efficient operation. I-Coaching gives your driver immediate feedback and guidance for more efficient driving.

Volvo Buses

Volvo Buses

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