The £1.3 million project will quadruple the existing office space to more than 700 square metres with the aim of enhancing its customers’ buying and handover experience for both new and used vehicles, together with overall service. At the same time, the general working environment and facilities will also be improved.
The project, which has been 12 months in planning, is set to commence later in 2017 and has been initiated as part of a drive by the company to create the best customer facilities and experience possible.
Due for completion during summer 2018, the plans include an internal showroom, a dedicated customer specification room and improved meeting facilities.
James Hyde, Retail Sales Director for Volvo Bus UK & Ireland, said: “Our existing location in Coventry is widely recognised as being in the ideal place to service our customers, however our business has expanded by more than 100% since 2010 and it is vital we extend our Coventy Sales Centre in line with this growth.
“We are keen to stress that the Sales Centre will not close down during the redevelopment and that it will be ‘business as usual’ throughout the period.
“Volvo’s long term presence in the UK has been constant while other manufacturers come and go. This investment and redevelopment project highlights our unswerving commitment to the market as we move forward.
“Our customers’ experience is a key driver for us and it is important that we continue to lead the way and offer them the very best, state-of-the-art facilities. This truly reflects our core values and will make a real statement of our intent to the retail and used vehicle market.”
31 October 2017