The £1.4 million investment, which has created a facility that is four times bigger than before, now features a large glass fronted vehicle showroom, a dedicated handover area and upgraded meeting and presentation facilities, greatly enhancing the Volvo customer experience for both new and used vehicles.
The facility, which is just 20 minutes away from Volvo Bus’ UK Headquarters at Warwick, acts as a centre for all retail bus and coach sales activities across the UK and Ireland
James Hyde, Retail Sales Director for Volvo Bus UK & Ireland, said: “Our Coventry sales centre was widely recognised as being in a great location to service our customers. However, our business has expanded significantly since we moved to the site back in 2010 and so it has been important to develop the site to provide a class leading customer experience reflecting Volvo’s standing in the market
“This investment encompasses the ethos of the Volvo Retail Excellence initiative, which aims to deliver the best possible customer experience from order right through to delivery. We are always striving to improve our services and effectively ‘roll out the red carpet’ for our customers.”
Dave Porter, Retail Sales Manager for Volvo Bus UK & Ireland added: “Our soon to be completed specification room including digital configuration tools will make the decision-making process as easy as possible for our customers.
Now fully operational, location details as well as information on the latest new and used vehicles in stock can be viewed at www.volvobuses.co.uk .
30 October 2018