The appointment signifies the aim to further strengthen Volvo Buses’ position in the commercial vehicle market and to grow the business of Volvo Buses in Malaysia.
Having nearly 20 years of automotive industry experience, Karen has worked with several companies including Naza Motors, Proton and Frost & Sullivan prior to joining Volvo Malaysia in 2011. Over the past nine years with Volvo Trucks, Karen helmed various positions including retail network development, Uptime Center, strategic planning and project management. Her most recent role was as Vice President of Marketing and Business Development for Volvo Trucks Malaysia. She was part of Volvo Trucks’ management team since 2016.
In this new role, Karen will lead the Malaysia bus team to grow the business in both city buses and coach segment, including the services sales.
“We are extremely excited to welcome Karen to the Volvo Buses team. Her considerable experience in and involvement with various industry stakeholders will be a great value and essential to strengthen our presence in the Malaysia market and support to the customers,” says Mats Nilsson, Director of Volvo Buses Region Asia Pacific Central.
“I am very happy to be given this opportunity and I look forward to working with our esteemed business partners in Malaysia, in both government and private sectors. Customer satisfaction remains our priority, and we are committed to provide the best product offerings and services solutions to our customers and to the public transportation in Malaysia. With the strong customer-centric mindset from the Malaysia bus team, we will continuously offer the best premium ownership experience to our customers”, shared Karen.
The new appointment reinforces Volvo Buses strong focus on the Malaysia market and strive to improve the market positioning for Volvo Buses through delivering high quality, safe and sustainable transport solutions with a team of dedicated and passionate industry experts.
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Nov 26th 2020