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The Coach Experience - Volvo Buses Insights Report
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To be able to offer better products and services we have to better understand our passengers - what makes them book that next coach journey? And what really matters to drivers who drive coaches every day? Gain a deeper understanding and a clearer picture of what the ultimate coach experience can be.
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What's the ultimate coach experience?
To answer this question and gain valuable insights, Volvo Buses conducted a survey together with research institute Kantar SIFO among 6000 European coach passengers as well as a driver survey, with over 1000 participating coach drivers throughout Europe. (Dec 2017-May 2018)
The results are presented in "the Coach Experience - Volvo Buses Insights Report".